In January of 2003, Clareity Consulting of Scottsdale, Arizona completed a survey of
America’s leading Multiple Listing Services. This survey was designed as a follow up
to Clareity’s first Internet MLS Customer Satisfaction survey. The purpose of the study was to learn more about Internet MLS (iMLS) adoption, customer satisfaction, system performance, and vendor responsiveness. This year 89 MLSs with Internet based systems responded – 78 were operating standalone and 11 systems were running in parallel to a legacy MLS system. The MLSs were located coast-to-coast, ranging in size
up to 34,000 subscribers.
Download the full report (requires Adobe Acrobat / PDF):
2nd Annual Internet MLS Customer Satisfaction Survey
Download (PDF, 54KB)
Share this post: